|
Maxxar
Solutions
Touch-tone Interactive Voice Response (IVR)
The IVR-driven call flow of the TNT system is based
primarily on the TNT Financial Services application call flow,
which allows for a familiar, convenient user experience no matter
whether touch-tone or speech is used. Your clients can easily transition
between speech and touch-tone when calling your institution. If
for any reason callers are not comfortable using speech, they can “fall-back” to
the touch-tone mode.
An entry-level version of TNT with touch-tone IVR
only is available. And, should you decide you want to use additional
features, you can easily migrate to more advanced speech-enabled
solutions in the future.
Natural Language Speech Recognition
Speech-Enabled
Lending System | Text-to-Speech
Touch-tone Interactive Voice Response (IVR)
|
