 Maxxar
Client Care can help you with any problems you may have with your system.
To speak with a Client Care representative, just call 248.675.1070.
Maxxar's computer telephony and electronic commerce
applications are typically the first layer of communication between
your institution and your customers/members. In many instances,
the application may be the only communication customers/members
have with your company. Therefore, they become accustomed to the
convenience of the system. They
rely on it to perform critical functions when it's after normal
business hours and they are at home or on the road.
Due to their reliance on the system, it becomes increasingly important
to provide dependable, uninterrupted service.
We assure immediate service, which is highlighted by our commitment
to ship a complete replacement system within 24 hours if a remote
fix is unavailable. Every Maxxar system includes a package
of remote diagnostics and a dedicated modem to enable our tech
staff to dial into your system and view all information on-line
with your IT staff.
Our Client Care personnel have installed and supported
more than 2000 systems worldwide. Therefore, we are experienced
in remote problem determination.
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